Tech Support

Tech support is a support system which provides users the assistance to solve their problems with technological products like mobile phones, computers and through many other peripheral devices. Tech support services mainly attempt to enable the user to solve particular problems related to a product, instead of providing training to them. There has been a drastic change in the technological scenario of the IT industry over the past few years. This has paved the way for dealing with various computing and non-computing work in an easier manner. As it is evident that no organization can function without manpower so also in modern times the proper functioning of the same requires advanced electronic gadgets of which the most important is the computer and then comes the Service of the gadget which is the tech support.

But, every technology has its pros and cons too. This means that it is not possible for every electronic device to work in the same manner always. Here, we can find a rescue to our problems which is referred to as tech support. This tech support service enables users to repair their problems with the help of computer experts or Technicians. The computer tech support service can be delivered over the phone, through emails, websites and on the computer via internet. It also provides users the facility to address direct questions to the service provider on the phone and through online chats. Problems such as Internet browsing, antivirus application, software related issues can be easily handled by technicians by using the tech support service on a remote access. In this service, technicians access the desktop of the user with the help of particular software and by taking the user’s permission they can take total control of the user’s mouse and keyboard, thereby performing a PC repair solution, installing antivirus, scanning their systems and so on. Sometimes the service also enables the technician to reboot the PC and again reconnect to carry on the operations.

Usually a tech support structure functions at three levels-the first being the initial support level, the second provides a more in-depth level of support. Meanwhile, the third level can be considered as the highest level of tech support because it requires the technician to be highly skilled as well as experienced.

TechGuru247 provides tech support for troubleshooting problems and allows users to access this tech support service 24/7/365 days. Its live online chat facility enables a flexible solution to the problems of single and multiple online visitors at the same time. Therefore, this Tech support service is easier, less time consuming and cost effective which helps in management of small businesses and its IT infrastructure. The most important benefit of Tech support service is that during these support sessions the client or the user can easily view what is done by the experts to solve their difficult problems. Techguru247 ensures a improved quality, reliability and security of your IT infrastructure.

For the Tech support to work, and a technician to help you though, you will need an internet connection and a basic phone line and the technician can provide you the required tech support to fix any problem related to your computer.


Need To Know Guide Explaining Smart TVs

 In the same way that smartphones revolutionised the mobile market, Smart TVs are set to turn the traditional television into a dinosaur.

To put it in a nutshell, Smart TVs integrate Internet possibilities to open up a whole new horizon of interactive viewing and customised content. From downloading useful apps and streaming online videos to keeping up with your social network contacts, the modern telly is poised to include the same computing powers as your PC.

The following guide will outline the key facts about Smart TVs so you can make the right choice as they increasingly flood the marketplace.

DLNA Certified Streaming

As more and more ‘smart’ devices become available, they would become increasingly unmanageable if they could not be synchronised to work as a team – after all, the point of all these snappy gadgets is to give you access to the services and content you want, no matter where you are.

The Digital Living Network Alliance (DLNA) is the organisation that created the standard for sharing media among multiple devices on your home network. You’re advised to choose a Smart TV that is DLNA certified so that you can play movies, display photos and listen to music, whether using your PC, smartphone, Xbox or any other device that is connect to your wireless network.

Internet Access

Access to the web is what makes the new generation TV ‘smart’, since this is what will allow you to connect and tailor the content you specifically want from online sources as opposed to the traditional broadcasting approach. To this end, there are two main emerging technologies for TV Internet access:

TV Applications

Just as with smartphones, one of the most exciting features about Smart TVs is that they’re app based – meaning you can download useful applications to directly access web-based services with ease. This activity is managed using hubs, where you can choose from an ever growing list of options from your TV home screen.

The first Smart TV models simply offered basic apps for sites like YouTube and Flickr since the app market was still in its infancy. However, due to this being is a rapidly growing market, you’ll now have a wide range of fun and useful apps to choose from.

The weak link in TV apps however is that manufacturers are releasing an increasingly diverse amount of Smart TV platforms – this results in companies having to develop individual apps for each of them, and for you then having to suffer the limitations and quirks specific to the platform you happen to own.

TV Optimised Websites

The difference and advantage of a website designed for your TV over downloading apps is that it will give your telly Internet access to their services regardless of your Smart TV platform.

In short, a TV optimised website will give you direct access to the company’s content services in the same way as you received viewing material from a traditional broadcaster.

The current issue with access to streaming content via a TV optimised website is that not all Smart TVs provide a web browser. If it turns out that this feature does not become the standard in all future television models, a TV optimised site can easily be turned into a TV app however.

A further factor affecting the TV optimised medium is HTML5 – this latest web standard accounts for about 54% of all Web video at the present, which suggests it will soon become the norm for future TV optimised sites. This will streamline their service delivery significantly – as the capabilities of Smart TV browsers increase, and optimised sites begin to take advantage of enhanced HTML5 features, they will have the potential to rival the capabilities of TV apps.


Without a doubt, the Smart TV is due to become the next standard in home entertainment. Rather than merely sitting back and having shows broadcast to your living room, these new generation telly’s will allow you to stream content online when you want as well as interact and tailor your media in the same way as you would from a PC or other such device. While this technology is still new to the marketplace, by the looks of things it will rapidly become the latest smart must-have.